Title
Total Quality Management [electronic resource] : The key to business improvement.
Published
Dordrecht : Springer Netherlands, 1994.
Physical Description
1 online resource.
Local Notes
Access is available to the Yale community.
Access and use
Access restricted by licensing agreement.
Summary
This important new edition considers the strategic aspects of total quality management. It describes the concepts of total quality and provides guidance on how they can be applied to maximise an organisation's operational efficiency.
Variant and related titles
Springer ebooks.
Other formats
Printed edition:
Added to Catalog
February 06, 2013
Also listed under
SpringerLink (Online service)