International perspectives on management & cultural heritage / Luca Zan
Part 1. Managerialization and change
Arts organizations and the transformation of the public sector / Paolo Ferri and Luca Zan
The International Museum of Ceramics between two narratives / Maria Lusiani and Luca Zan
Failure to change : an assessment of Pompeiís reform / Paolo Ferri and Luca Zan
The Turkish model of decentralization in cultural heritage / Daniel Shoup, Sara Bonini Baraldi, and Luca Zan
Part 2. Institutional settings and business models
Institutional settings and business models : perspectives on sustainability / Maria Lusiani and Luca Zan
Managerial transformation at Heritage Malta / Maria Lusiani and Luca Zan
Institutional design and the business model of Machu Picchu / Luca Zan and Maria Lusiani
Part 3. Change and business plans
Planning : an effective instrument for change? / Maria Lusiani, Daniel Shoup and Luca Zan
Master plans at Machu Picchu : continuity and change / Luca Zan and Maria Lusiani
Byzantine planning in Istanbul / Daniel Shoup and Luca Zan
Part 4. The heritage chain
The heritage chain : assessing the economic organization of the sector / Sara Bonini Baraldi and Luca Zan
The micro level : reconstructing Luoyang's horse & chariot discovery / Luca Zan and Sara Bonini Baraldi
The macro level : cultural heritage in Turkey / Sara Bonini Baraldi, Daniel Shoup and Luca Zan
Part 5. Between politics and practices
Between policies and practices : administration matters / Sara Bonini Baraldi and Luca Zan
Best and worst practices in cultural policy : Bologna 2000, ten years after / Luca Zan, Sara Bonini Baraldi and Federica Onofri
Indirect policies : public funding for performing arts in Italy / Sara Bonini Baraldi, Maria Lusiani, Paolo Ferri and Luca Zan
Taking management seriously in heritage studies / Luca Zan.