Introduction - by Elio Borgonovi, Eugenio Anessi Pessina, and Carmine Bianchi
Part 1: The design of Outcome-Based Performance Management Systems in the Public Sector
Rajala, Laihonen & Vakkuri - Shifting from Output to Outcome Measurement in Public Administration – Arguments Revisited
Spano & Aroni - Organizational Performance in the Italian Healthcare Sector
Garlatti, Fedele & Ianniello - The iron law of unintended effects, again?
Outcome measures and blame-avoidance
Bivona & Cosenz - Designing outcome-based performance management systems to assess policies impacting on caesarean section rate: an analysis of the Sicilian maternity pathway
Part 2: Towards Outcome-Based Performance Management: experiences and trends from different countries
Mackie - The Scottish Government’s System of Outcome-Based Performance Management: A Case Study of the National Performance Framework and Scotland Performs
Minassians & Roy - Governance Structures and the “(De)Politicization” of
Performance Measures
Ricci & Civitillo - Italian Public Administration Reform: what are the limits of financial performance measures?
Part 3: Enhancing Governance and Inter-institutional coordination through Outcome-Based Performance Management
Bianchi & Peters - Measuring Coordination and Coherence: Assessing Performance Across the Public Sector
Brusati, Fedele, Ianniello & Iacuzzi - Outcome-based performance management in the public sector: what role for inter-organizational ICT networks?
Wheat & Bardach - Disappointing Outcomes: Can Implementation Modeling Help?
Part 4: Applying Outcome-Based Performance Management: experiences from different public sector domains
Cuccinello, Nasi & Degara - Evaluation of innovation performance in the public sector: a systematic review of studies
Martone, Sciaroni & Righetti - Measuring the impact of training on Public Manager performance: the case of Canton Ticino (An ex-post analysis)
Fadda, Paglietti, Reginato & Pavan - Analysing corruption: effects on the transparency of public administrations
Aversano, Manes Rossi & Tartaglia Polcini - Performance measurement systems in universities: A critical review of the Italian system
Francesconi & Guarini - Performance-based funding and internal resource allocation: The case of Italian universities
Bonollo & Zuccardi Merli - Performance Reporting in Italian Public Universities: Activities in Support of Research, Teaching, and the “Third Mission”
Vecchi - Performance Management Uses, Outcome Measures and Mechanisms-Based Explanations. The Case of the Judicial Sector.
Meneguzzo, Fiorani & Frondizi - Performance management and evaluation of large-scale events in a multistakeholder engagement perspective: the case of the Extraordinary Jubilee of Mercy
Part 5: Dealing with the challenges of outcome-based performance management: Innovative methods and tools
Sexton, Comunale, Higueira & Stickle - Performance Benchmarking of School Districts in New York State
Schwaninger & Klocker - Efficiency versus Effectiveness in Hospitals:
A Dynamic Simulation Approach
Herrera - Public policy design for climate change adaptation: a dynamic performance management approach to enhance resilience .