Introduction
Election administration inclusiveness
Electoral integrity and inclusiveness in the Americas
Guatemala : raising obstacles to voter participation, 1983-2003
Guatemala : election administration reform and improving voter access, 2004-2011
Nicaragua : bringing the ballot to the people, 1984-1996
Nicaragua : the slow erosion of inclusiveness, 2000-2012
El salvador : from voter exclusion to halting reform
Conclusion
List of interviews
Appendix: Recommendations from international election observer missions.