Books+ Search Results
Tourist Behavior An Experiential Perspective
Title
Tourist Behavior [electronic resource] : An Experiential Perspective / edited by Metin Kozak, Nazmi Kozak.
ISBN
9783319785530
Publication
Cham : Springer International Publishing : Imprint: Springer, 2018.
Physical Description
1 online resource (XV, 201 p).
Local Notes
Access is available to the Yale community.
Access and use
Access restricted by licensing agreement.
Summary
This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility. Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.
Variant and related titles
Springer ebooks.
Other formats
Printed edition:
Format
Books / Online
Language
English
Added to Catalog
May 02, 2018
Series
Tourism, Hospitality & Event Management,
Contents
Introduction
Tourism place experience and co-creation
Understanding the Behaviour of Tourists on Guided Tours
Visitors Experiences, Expectations and Satisfaction in Trade Shows and Exhibitions
Factors Shaping Tourists’ Inertia towards Behaving Responsibly
Hotel Guests’ Satisfaction with Employees in Istanbul and Barcelona
Being Good to be Happy? The Influence of Moral Values on Tourist Happiness
Florence: Tourism, Heritage and Consumption
Conceptualising Challenging Experiences and Post-Travel Culture Involvement
Barriers and Sentiment of the American Tourists toward Travel to China
Exploring the Visitors’ Perceptions and Experiences of Museums
Creating Value for Restaurant Customer: The Role of Other Customers in Dining Experience
The Active Senior Tourist: The Case of the Balearic Islands
Understanding Chinese Travellers’ Motivations to Visit Europe. .
Subjects
Also listed under
Bookmark As
Citation
