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Fundamentals of Business Process Management
Author
Title
Fundamentals of Business Process Management [electronic resource] / by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.
ISBN
9783662565094
Edition
2nd ed. 2018.
Publication
Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2018.
Physical Description
1 online resource (XXXII, 527 p.) 199 illus., 22 illus. in color.
Local Notes
Access is available to the Yale community.
Access and use
Access restricted by licensing agreement.
Summary
This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Variant and related titles
Springer ebooks.
Other formats
Printed edition:
Format
Books / Online
Language
English
Added to Catalog
May 07, 2018
Contents
1 Introduction to Business Process Management
2 Process Identification
3 Essential Process Modeling
4 Advanced Process Modeling
5 Process Discovery
6 Qualitative Process Analysis
7 Quantitative Process Analysis
8 Process Redesign
9 Process-Aware Information Systems
10 Process Implementation with Executable Models
11 Process Monitoring
12 BPM as an Enterprise Capability.
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