Cover; Title Page; Copyright Page; Dedication; Contents; List of figures and tables; Figures; Tables; Biography; Foreword: Outside in the ICT machine; Acknowledgments; List of abbreviations; 1
Introduction; Part OneMultilingual information and ICT needs; 2
Information and translators; 2.1
Information, communication and information systems; 2.1.1
Information; 2.1.2
Communication; 2.1.3
Information systems; 2.2
Multilingual information professionals; 2.2.1
The role of the translator; 3
Technology and translation; 3.1
Tools to support translators.
3.2
Translation tools: origins and evolution3.3
The translator's workstation; 3.4
CAT tools and freelance translators; 4
Information Literacy and Multilingual Information Management; 4.1
Information Literacy and Multilingual Information Professionals; 4.2
Information Literacy defined; 4.3
Information Literacy models and perspectives; 4.4
Information Literacy in the workplace; 4.5
Training information literate MIPs; 5
A strategic approach to adopt ICT: from using information and communication technology to making use of informati ...
5.1
The Information Systems approach to ICT5.2
Information Systems strategy; 5.3
IS and ICT adoption in small businesses; 5.3.1
ICT and SMEs; 5.3.2
Models of ICT adoption in SMEs; 5.3.3
ICT adoption factors in SMEs: motivators and inhibitors; 5.3.3.1
Motivators; 5.3.3.2
Inhibitors; 5.3.4
Success factors for ICT implementation in SMEs; 5.3.5
SMEs and ICT sophistication; Part Two Multilingual information and perspectives on ICT; 6
A research framework for Multilingual Information Management; 6.1
Informant domains; 6.2
Development of the conceptual framework.
6.3
A research model of Multilingual Information Management6.3.1
ICT support for activities; 6.3.1.1
Document production; 6.3.1.2
Information search and retrieval; 6.3.1.3
Translation creation; 6.3.1.4
Communication; 6.3.1.5
Marketing and work procurement; 6.3.1.6
Business management; 6.3.1.7
An extended view of MIM activities; 6.3.2
Determinants of ICT adoption; 6.3.3
Impacts of specialised ICT adoption; 6.3.4
Strengths and limitations of the research model; 7
Research methods for studying multilingual information management: an empirical investigation.
7.1
Research approaches7.2
Selecting a suitable approach; 7.3
How to explore ICT adoption and use; 7.3.1
Questionnaire design considerations; 7.3.2
Instruments and structure of the questionnaire; 7.3.2.1
Section A: Translator profile; 7.3.2.2
Section B: Information Technology usage; 7.3.2.3
Section C: Internet usage; 7.3.2.4
Section D: IT strategy; 7.3.3
Questionnaire refinement; 7.4
How to analyse organisational impacts and evaluate ICT sophistication ; 7.4.1
Online questionnaire design considerations; 7.4.1.1
An online survey.
7.4.2
Instruments and structure of the online questionnaire.