The role of senior leaders : raising the performance bar
The role of senior leaders : coaching cost of quality recovery
The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
The role of senior leaders : managing the organization accountable change model
The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
The role of senior leaders : driving sustainable organizational change
The role of senior leaders : engaging physicians
The role of senior leaders : achieving sustainable results (magic moment example)
Summation.