Need for Cross-Cultural Communication (0:47)
Globalization and Communication Failures (2:36)
Barriers to Communication (3:10)
Ethnocentrism (1:43)
Stereotyping (2:34)
Prejudice (1:22)
Interpersonal Skills (3:05)
Learning About Other Cultures (2:44)
Battling Ethnocentrism (0:57)
Reducing prejudice. (1:16)
Summary of Intercultural Communication Techniques (0:49)
Need for Other Ideas (1:38)
Credits: Overcoming Barriers to Intercultural Communication: Successful Speaking (0:25)