Introduction: Delivering Good and Bad News: The Mind of a Leader 1 (1:46)
Effective Leaders Avoid Negativity (2:23)
Politicians as Spin Doctors (3:17)
Good and Bad News: Make It Work (2:17)
Media vs. National Secrecy (1:09)
When to Take Responsibility (1:31)
Shared Leadership (3:52)
Leaders and Staff (1:56)
Only Good News (1:59)
Bed News as Facts (3:32)
Review Key Concepts of Chapter 19 (1:43)
Credits: Delivering Good and Bad News: The Mind of a Leader 1 (2:48)