Introduction : How a specialist came to be this generation's generalist architect. Why superusers? Superusers' C-Factors
Superuser superpowers
Roles superusers play
Finding and making superusers. Superusers value proposition
Hiring (and poaching) superusers
Engaging (and retaining) superusers
Managing and leading superusers. The career path not taken : The superuser risk journey
Design technologists as digitally savvy designers
Leading Superusers.