Introduction: deep truth
The need to get smarter
Install thoughtware in the organization
Becoming demand driven
Introducing smarter metrics
How do we know what's true?
Efficiency, flow, and the right measures
Our current accounting measuring mess
The evolution of flow and roi as strategy
A case study: the boeing dreamliner
Complexity science and supply chains
Smart metrics
Summary
Appendix A: More on the strategic replenishment buffers of demand driven MRP (DDMRP).