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Tourist customer service satisfaction an encounter approach

Title
Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
ISBN
9780415578042
Published
London ; New York : Routledge, 2010.
Physical Description
ix, 193 p.
Local Notes
Access is available to the Yale community.
Notes
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Access and use
Access restricted by licensing agreement.
Variant and related titles
ProQuest ebook central.
Format
Books / Online
Language
English
Added to Catalog
October 01, 2019
Bibliography
Includes bibliographical references and index.
Also listed under
Citation

Available from:

Online
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