Title
Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
Published
London ; New York : Routledge, 2010.
Physical Description
ix, 193 p.
Local Notes
Access is available to the Yale community.
Notes
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Access and use
Access restricted by licensing agreement.
Variant and related titles
ProQuest ebook central.
Added to Catalog
October 01, 2019
Bibliography
Includes bibliographical references and index.