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Mastering difficult conversations. How to give and receive criticism

Title
Mastering difficult conversations. How to give and receive criticism / produced by Communication Briefings.
Publication
Bethesda, MD : Columbia Books, 2009.
Physical Description
1 streaming video (18 min.)
Local Notes
Access is available to the Yale community.
Notes
Title from resource description page (viewed May 26, 2015).
In English.
Access and use
Access restricted by licensing agreement.
Summary
This video contains everything you need to handle even the most difficult conversations with employees. It teaches you the skills you need to handle difficult situations, give and receive feedback, manage tricky conversations, and communicate more effectively.
Variant and related titles
How to give and receive criticism
Giving and receiving criticism
ASP-AVON OCLC KB.
Format
Images / Online / Video & Film
Language
English
Added to Catalog
November 15, 2019
Series
Human resource management online (video)
Genre/Form
Instructional films.
Instructional films.
Also listed under
Communication Briefings (Firm), production company.
Citation

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