Cross-Cultural Communication / Big World.

[Place of publication not identified] : Big World, [2005]

New York, N.Y. : Distributed by Infobase, 2019.

©2005

1 online resource (1 video file (4 min., 44 sec)) : sound.

Access is available to the Yale community.

Access restricted by licensing agreement.

This program teaches how to communicate more effectively, master nonverbal interaction, and understand what's really being said across cultures. In an increasingly interconnected world, people increasingly encounter problems when communicating with people from other cultures, often leading to problems ranging from employee frustration and decreased efficiency, to loss of billion dollar deals. The program features a lively, engaging dramatization in which you'll observe a manager floundering as she tries to understand her employees and their culture and as she fails to understand the importance of communication and diversity. Her employees only make matters worse by concealing important information, without the proper skills for a multicultural organization.

Films on demand.

Images / Online / Video & Film

English

January 30, 2020

Internet videos.