Title
Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.
ISBN
0761916113 (acid-free paper)
0761916121 (pbk. : acid-free paper)
9780761916123
9781412973649 (e-book)
Publication
Thousand Oaks : Sage Publications, [2000]
Copyright Notice Date
©2000
Physical Description
1 online resource (534 pages) : illustrations
Local Notes
Access is available to the Yale community.
Notes
Description based on print version record.
Access and use
Access restricted by licensing agreement.
Variant and related titles
Handbook of services marketing and management
ProQuest ebook central.
Other formats
Print version: Handbook of services marketing & management. Thousand Oaks : Sage Publications, [2000]
Added to Catalog
July 08, 2021
Bibliography
Includes bibliographical references and indexes.