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Insights and strategies. 4 strategies for handling difficult people
Title
Insights and strategies. 4 strategies for handling difficult people / [produced by] Seven Dimensions.
Publication
Melbourne, Victoria : Seven Dimensions, 2021.
Physical Description
1 online resource (11 minutes)
Local Notes
Access is available to the Yale community.
Notes
Title from resource description page (viewed December 16, 2021).
In English.
Access and use
Access restricted by licensing agreement.
Summary
This video, 4 Strategies for Handling Difficult People, provides an insight into the stress reaction that can occur when challenged by a difficult person, and the need to develop patience and coping skills, and even changes to the way you behave. Psychologists Peter Quarry and Eve Ash give practical tips as they explain the power of changing yourself, the importance of learning to control your emotions, the skills for building bridges by developing rapport and how to engage more constructively with the other person.
Variant and related titles
Insights and strategies. Four strategies for handling difficult people
4 strategies for handling difficult people
ASP-AVON OCLC KB.
Format
Images / Online / Video & Film
Language
English
Added to Catalog
February 01, 2022
Performers
Eve Ash, psychologist ; Peter Quarry, psychologist.
Subjects
Genre/Form
Educational films.
Instructional films.
Also listed under
Seven Dimensions Films of Australia, production company.
Bookmark As
Citation
