Title
4 Paths to Resolving Conflict / Seven Dimensions .
Publication
[Place of publication not identified] : Seven Dimensions, [2021]
Distribution
New York, N.Y. : Distributed by Infobase, 2021.
Copyright Notice Date
©2021
Physical Description
1 online resource (1 video file) : sound.
Local Notes
Access is available to the Yale community.
Notes
Originally released by Seven Dimensions , 2021.
Streaming video file encoded with permission for digital streaming by Infobase on December 27, 2021.
Title from distributor's description
Access and use
Access restricted by licensing agreement.
Summary
This video explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing conflict resolution skills show in this video will help reduce frictions that damage working relationships. We can learn to defuse emotion, establish common ground and win-win outcomes. Psychologists Peter Quarry and Eve Ash discuss practical strategies for understanding and resolving the conflicts, including how to mediate a conflict between two parties.
Variant and related titles
Films on demand.
Format
Images / Online / Video & Film
Added to Catalog
February 14, 2022
Series
Insights and Strategies: Workplace Skills
Videorecording number
276340 Infobase
[204050]s Infobase
Genre/Form
Internet videos.