9781466572959

1466572957

9781466572942

1466572949

"A Productivity Press book."

Title from title screen.

What Is the Need for Change?; What Is Sustainable Competitive Advantage?; Applied Rate of Learning Threats; Leadership; Organizational; Technology; Disruptive Organizational and Technology Threats; Overcoming Organizational Inertia; External Crisis Impacts to Inertia; Creating Internal Urgency with No External Crisis; Recognition of the Risk of Inaction; Success Builds Inertia; Ignoring Risks May Stall the Organization; Lean Enables a Learning Organization; Organizational Learning; Learning Organization; Lean as a Learning Vehicle; Transformation Is an Endless Journey; Phases.

In the Transformation Journey; Phase 1: Assess; Phase 2: Plan; Phase 3: Prepare; Phase 4: Do; Phase 5: Learn; Measuring Impact and Rate of Learning; Change-Hungry Organization Maturity Levels; Communicating to the Organization; Expanded Need for Different Types of Communication; Dichotomy of Conversation; Audience-Based Porpoising; Key Messages in This Chapter; Challenge Actions Change Starts with Knowing What You Have; Assessments Build Stronger Organizations; Learning Atrophy; Take Stock of Yourself; Are You Committed to Leading the Change?; Check Your Ability to Lead a Learning Organization; Check Your Lean Leadership.

Capabilities; Check Your Lean Thinking and Actions; Check Your Credibility Cash Index; Take Stock of the Organization; Looking for the Capability to Learn; Organizational Beliefs, Knowledge,

And Ability; Characterizing Learning Organization Dimensions; Check for Lean Thinking and Action Competencies; Check the Organization's Performance Quotient; Communicate to the Organization; Complex Message Delivery; Sharing the Transformation Vision; Setting the Course of Action; Personal Actions and Passion for Change; Key Messages in This Chapter; Challenge Actions; ; Planning the Transformation; Forming Your Personal Vision and Plan; You Have to Buy-In; Use Your Passion and Courage to Lead the Organization Transformation; Visualize the End Game; Personalize the Transformation; Build Your Action.

Plan; Walk the Talk; Changing Organizational Culture; Changing Organizational Momentum; Design the Transformation to a Lean Learning Organization; You Can't Buy It

You Have to Build It; Integrating Your Supply Chain into the Journey; Lean Becomes the Learning Vehicle; Foundation of the Organization; Core Tenets Align the Organization; Assemble the House; Communicating to the Organization; Key Messages in This Chapter; Challenge Actions; ; Preparing for the Race; Set Expectations; Define Success Goals and Measures; Foundation Layer; Measurement Layer; Action Layer; Deployment Reality; Enroll.

Natural Lean Leaders; Invest in People; Communicating to the Organization; Key Messages in This Chapter; Challenge Actions; ; Go Improve Something

Start Doing; Go Ahead

Give It a Push; So You Think You Know How It Works; Entropy and Noisy Systems; Noisy Systems; Automation Creates Techno-Waste; Data Will Set You Free; Focus on Using the Voice of the Customer; VoC Segmentation; Customer Listening Posts; VoC as a Focusing Engine; Setting Simple Goals; Work on Things That Matter; Keep It Simple; One-Touch Flow; Communicating to the Organization; Key Messages in This Chapter; Challenge Actions; ; Leverage the Learnings; Reevaluate and Refresh; Accelerate the Applied Rate of.

Learning; Leverage Learning with Lean into the Supply Chain; Standard Work; Clustering Thousands of Small Fires into a Forest Fire; Reinforce Good Decision Making and Risk Taking; Benchmark and Compare for Higher Performance; Reinvent Work and Job Skills; Measure and Share Progress; Communicate and Walk the Talk; Key Messages in This Chapter; Challenge Actions; ; Wrapping It Together; People; Methods; Machine; Final Thoughts from the Authors; Key Messages in This Chapter; Challenge Actions; ; Bibliography and Works Cited; Glossary of Terms; Appendix; Index.