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The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support
Author
Title
The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support / Nair, Sanjay.
ISBN
9781787782372
1787782379
Edition
1st edition.
Publication
IT Governance Publishing, 2020.
Physical Description
1 online resource (102 pages)
Local Notes
Access is available to the Yale community.
Notes
Made available through: Safari, an O'Reilly Media Company.
Online resource; Title from title page (viewed September 15, 2020).
Access and use
Access restricted by licensing agreement.
Summary
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.
Variant and related titles
O'Reilly Safari. OCLC KB.
Format
Books / Online
Language
English
Added to Catalog
April 02, 2024
Contents
The Service Desk Handbook
A guide to service desk implementation, management and support
Subjects
Genre/Form
Handbooks and manuals
Also listed under
O'Reilly for Higher Education (Firm), distributor.
Safari, an O'Reilly Media Company.
Bookmark As
Citation
