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Information and redress, consumer needs and company responses : the case of the personal care industry
Author
Diener, Betty Jane, 1940-
Title
Information and redress, consumer needs and company responses : the case of the personal care industry
Published
Cambridge, Mass. : Marketing Science Institute, 1975.
Physical Description
29 p. ; 28 cm.
Notes
On cover: Preliminary research report.
Format
Books
Language
English
Added to Catalog
June 01, 2002
Series
Report (Marketing Science Institute) ; no.75-113.
Report / Marketing Science Institute ; no. 75-113
Working paper
Subjects
Cosmetics industry
>
United States.
Consumer complaints
>
Case studies.
Consumers.
Bookmark As
https://search.library.yale.edu/catalog/53002
Citation
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