Management capacity and retention of volunteers / Mark A. Hager and Jeffrey L. Brudney
No "one best" volunteer management and organizing : two fundamentally different approaches / Lucas C.P.M. Meijs and Ester M. Ten Hoorn
A typology of short-term and long-term volunteers / Linda S. Hartenian
Streamlining volunteer management through information communication and communication technologies / Valentina Mele
Volunteer management in community currency systems : an examination of time banks / Bruce B. Clary
Organizational models for emerging volunteers in state government / Sarah Jane Rehnborg and Thomas McVey
Challenges of volunteer management in Kazakhstan / Tamara G. Nezhina, Jeffrey L. Brudney, and Aigerim R. Ibrayeva
Volunteer management in Polish NGOs : challenges of formalization / Angela L. Bies and Stephanie A. Curs
Fine lines : design and implementation challenges in employee volunteer programs / Mary Tschirhart and Lyndia St. Claire
Fraternal involvement in volunteering : the membership impact of Join Hands Day / Robert K. Christensen and James L. Perry
Conclusion : so what? and what's next? / Victor Murray.