Part I: Planning a collections assessment program
Holistic collections assessment
Assessment goals
Assessment stakeholders
Selecting data and methods
Project planning
Communication best practices
Special considerations
Part II: Metrics and methods
Putting the pieces together: How to use Part II
Inventory
Reputable bibliographies
Modified brief test
Uniqueness
Peer benchmarking
E-Resource environmental scan
Patron demographic mapping
User surveys
Interviews
Focus groups
Persona exercises
Circulation analysis
Physical item return-on-investment
Interlibrary loan analysis
E-Resource use analysis
Turnaway analysis
Citation analysis
Constituent publishing outlets
Bibliometric analysis
Altmetric analysis
Part III: Appendixes
Appendix A: Assessment planning templates
Appendix B: Software to support assessment
Appendix C: Sample collections assessment portfolios.