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1.
Service management : an integrated approach to supply chain management and operations
Author
Haksever, Cengiz
Published
Upper Saddle River, N.J. : FT Press, 2013.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
2.
Service management, student workbook : an integrated approach to supply chain management and operations
Author
Haksever, Cengiz
Published
Upper Saddle River, N.J. : FT Press, ©2013.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
3.
Proceedings of ICSSSM
Author
International Conference on Services Systems and Services Management
Published
Piscataway, NJ : Institute of Electrical and Electronics Engineers
Online
Full text
Location
Yale Internet Resource >> None
Format
Journals & Newspapers / Online
4.
Proceedings
Author
International Conference on Services in Emerging Markets
Published
Piscataway, NJ : IEEE
Online
Full text
Location
Yale Internet Resource >> None
Format
Journals & Newspapers / Online