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Subject: "Industrial management"
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1.
Special issue from the 4th SIG services research conference services research - a truly global discipline
Published
Bradford, England : Emerald Group Publishing, c2006.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
2.
International journal of service industry management Vol. 14, No. 2, Service quality : a global perspective
Published
Bradford, England : Emerald Group Publishing, c2003.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
3.
Services management
Author
Appannaiah, H. R.
Published
Mumbai [India] : Himalaya Pub. House, 2010.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
4.
Co-creating service experience
Published
[Bradford, West Yorkshire, England] : Emerald, [2015]
©2015
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
5.
Internationalization of service firms
Published
Bradford : Emerald Group Press, c2007.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
6.
International journal of service industry management. Volume 18, Number 5, Interdisciplinary insights on service activities
Published
[Bradford, England] : Emerald, 2007.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
7.
Household production, services and monetary policy
Author
Lonkeng Ngouana, Constant
Published
Washington, D.C. : International Monetary Fund, c2012.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
8.
The professional services firm bible
Author
Baschab, John, 1968-
Published
Hoboken, NJ : John Wiley & Sons, c2005.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
9.
Managing service quality Vol. 13, No. 2, Service quality : crossing boundaries
Published
Bradford, England : Emerald Group Publishing, c2003.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
10.
Research in e-service
Published
Bradford, England : Emerald Group Publishing, c2002.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
11.
Management of service businesses in Japan
Published
Singapore ; Hackensack, NJ : World Scientific, c2013.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
12.
Services marketing and management
Author
Gilmore, Audrey
Published
London ; Thousand Oaks, Calif. : Sage Publications, 2003.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
13.
International journal of service industry management Vol. 13, No. 1, The impact of technology on services
Published
Bradford, England : Emerald Group Publishing, c2002.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
14.
HR at your service lessons from benchmark service organizations
Author
Latham, Gary P.
Published
Alexandria, Va. : Society for Human Resource Management, 2012.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
15.
Selected papers from QUIS 10 Conference 2007
Published
Bradford : Emerald, 2008.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
16.
Service science
Author
Daskin, Mark S., 1952-
Published
Hoboken, N.J. : Wiley, c2010.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
17.
Involving customers in new service development
Published
London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c2006.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online