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Subject: "Libraries."
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1.
Assessing service quality : satisfying the expectations of library customers
Author
Hernon, Peter
Published
Chicago : American Library Association, 1998.
Location
Library Shelving Facility (LSF) >> Z711 H45X 1998 (LC)+ Oversize
SML, Stacks, LC Classification >> Z711 H45X 1998 (LC) Oversize
Format
Books
2.
Creative time management for the new millennium : become more productive and still have time for fun
Author
Yager, Jan, 1948-
Published
Stamford, Conn. : Hannacroix Creek Books, c1999.
Location
SML, Stacks, LC Classification >> HD69 T54 Y35 1999 (LC)
Format
Books
3.
Developing competency to manage diversity : readings, cases & activities
Author
Cox, Taylor, 1949-
Published
San Francisco, Calif. : Berrett-Koehler Publishers ; Emeryville, CA : Publishers Group West [distributor], c1997.
Location
SML, Stacks, LC Classification >> HF5549.5.M5 C69X 1997
SML, Stacks, LC Classification >> HF5549.5 M5 C69X 1997 (LC)
SML, Stacks, LC Classification >> HF5549.5 M5 C69X 1997 (LC)
Format
Books
4.
Beyond certainty : the changing worlds of organizations
Author
Handy, Charles B.
Published
Boston : Harvard Business School Press, 1996.
Location
Library Shelving Facility (LSF) >> HD58.8 H3623X 1996 (LC)
SML, Stacks, LC Classification >> HD58.8 H3623X 1996 (LC)
Format
Books
5.
Beyond performance : what employees really need to know to climb the success ladder
Author
Nolen, Roland D.
Published
Wheaton, IL : New Perspectives, c1999.
Location
SML, Stacks, LC Classification >> On Order
Format
Books
6.
Images of organization
Author
Morgan, Gareth, 1943-
Published
San Francisco, Calif. : Berrett-Koehler Publishers ; London : Sage Publications, c1998.
Location
SML, Stacks, LC Classification >> HD31 M66 1998 (LC)
Format
Books
7.
First things first every day : because where you're headed is more important than how fast you're going
Author
Covey, Stephen R.
Published
New York : Simon & Schuster, c1997.
Location
SML, Stacks, LC Classification >> BJ1581.2 C66X 1997 (LC)
Format
Books
8.
Graphics for presenters : getting your ideas across
Author
Kearny, Lynn
Published
Menlo Park, Calif. : Crisp Publications, c1996.
Location
SML, Stacks, LC Classification >> HF5718.22 K43X 1996 (LC)
Format
Books
9.
Implementing diversity
Author
Loden, Marilyn
Published
Chicago : Irwin Professional, 1995.
Location
SML, Stacks, LC Classification >> HF5549.5 M5 L63X 1995 (LC)
Format
Books
10.
Writing business proposals and reports : strategies for success
Author
Brock, Susan L.
Published
Los Altos, Calif. : Crisp Publications, c1992.
Location
SML, Stacks, LC Classification >> In Process
Format
Books
11.
The seven habits of highly effective people : restoring the character ethic
Author
Covey, Stephen R.
Published
New York : Fireside Book, 1990.
Location
SML, Stacks, LC Classification >> BF637 S8 C68X 1990 (LC)
Format
Books
12.
The breakthrough strategy : using short-term successes to build the high performance organization
Author
Schaffer, Robert H.
Published
New York, N.Y. : HarperBusiness, c1988.
Location
SML, Stacks, LC Classification >> HD58.8 S34 1988 (LC)
Format
Books
13.
Cultural diversity in organizations : theory, research, and practice
Author
Cox, Taylor, 1949-
Published
San Francisco, Calif. : Berrett-Koehler, c1993.
Location
SML, Stacks, LC Classification >> HM131 C749X 1993 (LC)
SML, Stacks, LC Classification >> HM131 C749X 1993 (LC)
Format
Books
14.
Managing quality customer service
Author
Martin, William B.
Published
Los Altos, Calif. : Crisp Publications, c1989.
Location
SML, Stacks, LC Classification >> HF5415.5 M378 1989 (LC)+ Oversize
Format
Books
15.
Difficult conversations : how to discuss what matters most
Author
Stone, Douglas
Published
New York, N.Y. : Viking, 1999.
Location
SML, Stacks, LC Classification >> BF637 C45 S78X 1999 (LC)
SML, Stacks, LC Classification >> BF637 C45 S78X 1999 (LC)
Format
Books
16.
Management challenges for the 21st century
Author
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Published
New York : HarperBusiness, c1999.
Location
SML, Stacks, LC Classification >> HD30.27 D78X 1999 (LC)
MEDICAL >> HD30.27 D78 1999
Library Shelving Facility (LSF) >> HD30.27 D78 1999 (LC)
Format
Books
17.
Technology and copyright law : a guidebook for the library, research, and teaching professions
Author
Bielefield, Arlene
Published
New York : Neal-Schuman, c1997.
Location
Library Shelving Facility (LSF) >> KF3030.1 B533X 1997 (LC)
SML, Stacks, LC Classification >> KF3030.1 B533X 1997 (LC)
Format
Books
18.
Fatherneed : why father care is as essential as mother care for your child
Author
Pruett, Kyle D.
Published
New York : Free Press, c2000.
Location
SML, Stacks, LC Classification >> HQ756 P77X 2000 (LC)
Library Shelving Facility (LSF) >> HQ756 P77 2000
SML, Stacks, LC Classification >> HQ756 P77X 2000 (LC)
Format
Books
19.
You just don't understand : women and men in conversation
Author
Tannen, Deborah
Published
New York : Morrow, c1990.
Location
Request for delivery to any Yale Library >> HQ734 T24 1990 (LC)
Library Shelving Facility (LSF) >> HQ734 T24 1990 (LC)
SML, Stacks, LC Classification >> HQ734 T24 1990 (LC)
Format
Books
20.
The 10 emotions of power : how to make your emotions work for you
Author
Salliotte, Lawrence L.
Published
Ann Arbor, MI : Proctor Publications, c1998.
Location
SML, Stacks, LC Classification >> BF637 S8 S24X 1998 (LC)
Format
Books
21.
Good grief, good grammar
Author
Booher, Dianna Daniels
Published
New York : Ballantine Books, 1992.
Location
SML, Stacks, LC Classification >> PE1115 B66 1988
Format
Books
22.
Resolving conflicts at work : a complete guide for everyone on the job
Author
Cloke, Ken, 1941-
Published
San Francisco : Jossey-Bass, c2000.
Location
Library Shelving Facility (LSF) >> HD42 C56X 2000 (LC)
SML, Stacks, LC Classification >> HD42 C56X 2000 (LC)
Format
Books
23.
Korean cassette pack with phrase book
Published
Princeton, N.J. : Berlitz Pub. Co., p1998.
Location
SML, Stacks, LC Classification >> PL907 K67 1998
Library Shelving Facility (LSF) >> PL907 K67 1998
Format
Audio
24.
Computer and web resources for people with disabilities : a guide to exploring today's assistive technology
Author
Alliance for Technology Access
Published
Alameda, CA : Hunter House Publishers, c2000.
Location
SML, Stacks, LC Classification >> HV1569.5 A45X 2000 (LC)
Format
Books
25.
Dreamweaver 4 for Windows and Macintosh
Author
Towers, J. Tarin
Published
Berkeley, Calif. : Peachpit, 2001.
Location
SML, Stacks, LC Classification >> TK5105.8885 D74 T69 2001 (LC)
Format
Books
26.
The Fifth discipline fieldbook : strategies and tools for building a learning organization
Published
New York : Currency, Doubleday, c1994.
Location
MARX Library >> HD58.9 F54X 1994 (LC)
SML, Stacks, LC Classification >> HD58.9 F54X 1994 (LC)
Format
Books
27.
Berlitz Arabic
Published
Princeton, N.J. : Berlitz Pub. Co., 1998.
Location
SML, Stacks, LC Classification >> PJ6309 B47 1998
Library Shelving Facility (LSF) >> PJ6309 B47 1998
Format
Audio
28.
Basic Japanese
Published
Princeton, N.J. : Berlitz Pub. Co., p1994.
Location
SML, Stacks, LC Classification >> PL535 B37 1994+ Oversize
Library Shelving Facility (LSF) >> PL535 B37 1994+ Oversize
Format
Audio
29.
Reach for the top : women and the changing facts of work life
Published
[Boston, Mass.] : Harvard Business Review, c1994.
Location
SML, Stacks, LC Classification >> HD6054.4 U6 R43X 1994 (LC)
Library Shelving Facility (LSF) >> HD6054.4 U6 R43X 1994 (LC)
Format
Books
30.
Elder care : what to look for, what to look out for!
Author
Cassidy, Thomas M.
Published
Far Hills, NJ : New Horizons, c1997.
Location
SML, Stacks, LC Classification >> HQ1064 U5 C365X 1997 (LC)
Format
Books
31.
Berlitz French CD
Published
Princeton, NJ : Berlitz, c1998.
Location
SML, Stacks, LC Classification >> PC2112 B47 1998 CD
Library Shelving Facility (LSF) >> PC2112 B47 1998 CD
Format
Audio
32.
French today
Published
Princeton, N.J. : Berlitz Pub. Co., p1998.
Location
SML, Stacks, LC Classification >> PC2112 F74 1998
Library Shelving Facility (LSF) >> PC2112 F74 1998
Format
Audio
33.
Italian today
Published
Princeton, N.J. : Berlitz Pub. Co., p1998.
Location
SML, Stacks, LC Classification >> PC1112 I83 1998+ Oversize
Format
Audio
34.
CD Latin-American Spanish
Published
Princeton, N.J. : Berlitz, p1998.
Location
SML, Stacks, LC Classification >> PC4821 C45 1998 CD
Library Shelving Facility (LSF) >> PC4821 C45 1998 CD
Format
Audio
35.
Mandarin Chinese
Published
[Wheatley, Oxford, United Kingdom] : Berlitz, p1994.
Location
SML, Stacks, LC Classification >> PL1125 E6 M25 1998
Library Shelving Facility (LSF) >> PL1125 E6 M25 1998
Format
Audio