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Online Results (72)
31.
What great service leaders know and do : creating breakthroughs in service firm
Author
Heskett, James L.
Published
Oakland, California : Berrett-Koehler Publishers, Inc., 2015.
2015
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
32.
What great service leaders know and do : creating breakthroughs in service firms
Author
Heskett, James L.
Published
Oakland, CA : Berrett-Koehler Publishers, Inc., [2015]
©2015
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
33.
Decision making in service industries : a practical approach
Published
Boca Raton, FL : CRC Press, c2013.
Location
MARX Library >> HD9980.5 .D418X 2013 (LC)
Format
Books
34.
Service management : an integrated approach to supply chain management and operations
Author
Haksever, Cengiz
Published
Upper Saddle River, N.J. : FT Press, 2013.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
35.
Household production, services and monetary policy
Author
Lonkeng Ngouana, Constant
Published
Washington, D.C. : International Monetary Fund, c2012.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
36.
The professional services firm bible
Author
Baschab, John, 1968-
Published
Hoboken, NJ : John Wiley & Sons, c2005.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
37.
Managing service quality Vol. 13, No. 2, Service quality : crossing boundaries
Published
Bradford, England : Emerald Group Publishing, c2003.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
38.
Research in e-service
Published
Bradford, England : Emerald Group Publishing, c2002.
Online
Online book
Location
Yale Internet Resource
Format
Books / Online
39.
Coalitions and competition : the globalization of professional business services
Published
London ; New York : Routledge, 1993.
Location
Library Shelving Facility (LSF) >> HD8038 A1 C63X 1993 (LC)
Format
Books
40.
Coalitions and competition : the globalization of professional business services
Published
London ; New York : Routledge, 1993.
Online
Online book (login required)
Location
Internet Archive >> None
Format
Books