Part One. Develop a Leader Mindset. 1. The Transition to Leadership. Understanding your role as a manager ; The difference between management and leadership ; Demystifying leadership ; Handling the emotional challenges of the transition
2. Building Trust and Credibility. Establishing your character ; Demonstrating your competence ; Cultivating authentic leadership ; Ethics and integrity
3. Emotional Intelligence. What is emotional intelligence? ; The power of self-awareness ; Emotional steadiness and self-control ; Managing an employee's emotions ; Building social awareness on your team
4. Positioning Yourself for Success. Redefining success ; Understanding your organization's strategy ; Planning for strategic alignment
Part Two. Managing yourself. 5. Becoming a Person of Influence. Positional versus personal power ; Managing up ; Partnering with your peers ; Silo busting and effectiveness ; Promoting your ideas to others
6. Communicating Effectively. Finding your voice as a leader ; Mastering the written word ; Persuasive presentations ; Conducting effective meetings
7. Personal productivity. Time management essentials ; Finding focus ; Stress management ; Work-life balance
8. Self Development. Career purpose ; Look for opportunities within your organization ; Feedback from your boss and your team
Part three. Managing Individuals. 9. Delegating with Confidence. Benefits of delegation ; Developing a delegation plan ; Sharing your delegation plan with your employee ; Provide support ; Avoid reverse delegation
10. Giving Effective Feedback. Giving feedback in real time ; Giving difficult feedback ; Coaching and developing employees ; Performance reviews
11. Developing Talent. Employee development as a priority ; Creating career strategies with your staff ; Developing high-potential talent ; Stretch assignments
Part Four. Managing Teams. 12. Leading Teams. Team culture and dynamics ; Managing cross-cultural teams ; Managing virtual teams ; Productive conflict resolution
13. Fostering Creativity. Plan a creative session ; Tools for generating ideas ; Making sure all perspectives are heard ; Dealing with negativity
14. Hiring
and Keeping
the Best. Crafting a role ; Recruiting world-class talent ; Retaining employees ; Motivation and engagement
Part Five. Managing the Business. 15. Strategy : A Primer. Your role in strategy ; What is strategy? ; Developing your strategy ; Leading change and transitions
16. Mastering Financial Tools. The basics of financial performance ; Understanding financial statements ; Budgeting
17. Developing a Business Case. Stakeholder perspectives ; Clarifying the need and value ; Cost/benefit analysis ; Risk identification and mitigation ; Writing your business case ; Getting buy-in for your plan
Epilogue.