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Thanks for the feedback the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)
Title
Thanks for the feedback [electronic resource] : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / Douglas Stone & Sheila Heen.
ISBN
9781101614273 (electronic bk.)
1101614277 (electronic bk.)
9780670014668
0670014664
9780143127130
0143127136
9780670017157
0670017159
Publication
New York, New York : Viking, [2014]
Copyright Notice Date
©2014
Physical Description
1 online resource (348 pages) : illustrations.
Local Notes
Access is available to the Yale community.
Notes
Electronic reproduction. Ipswich, MA Available via World Wide Web.
Description based on print version record.
Access and use
Access restricted by licensing agreement.
Other formats
Original
Format
Books / Online
Language
English
Added to Catalog
February 05, 2021
Bibliography
Includes bibliographical references (pages 325-335) and index.
Contents
The feedback challenge. Three triggers
Truth triggers. Separate appreciation, coaching, and evaluation
First understand
See your blind spots
Relationship triggers. Don't switchtrack
Identify the relationship system
Identity triggers. Learn how wiring and temperament affect your story
Dismantle distortions
Cultivate a growth identity
Feedback in conversation. How good do I have to be?
Navigate the conversation
Get going
Pull together.
Subjects (Medical)
Feedback, Psychological.
Also listed under
EBSCOhost.
Bookmark As
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