Librarian View
LEADER
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16426621
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20221108141449.0
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220927s2017 xx nnnn o z n eng d
035
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(OCoLC)on1346126812
040
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ORMDA
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eng
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rda
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pn
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ORMDA
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9781639290925
|q
(electronic audio bk.)
020
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1639290923
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(electronic audio bk.)
037
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9781639290925
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O'Reilly Media
050
4
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R118
245
0
0
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Communication Rx :
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transforming healthcare through relationship-centered communication /
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edited by Calvin Chou and Laura Cooley.
246
3
0
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Transforming healthcare through relationship-centered communication
250
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[First edition].
264
1
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[Place of publication not identified] :
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McGraw Hill-Ascent Audio,
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2017.
300
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1 online resource (1 sound file (7 hr., 53 min.))
306
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075300
336
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spoken word
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spw
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rdacontent
337
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computer
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c
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rdamedia
338
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online resource
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cr
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rdacarrier
344
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digital
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rdatr
347
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audio file
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rdaft
506
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Access restricted by licensing agreement.
511
0
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Read by Neal Vickers.
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A proven prescription for effective communication that will empower health professionals to deliver the highest quality care-from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships-between patients and providers, as well as among providers-at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide. You'll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments-and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set-and help others do the same In this practical-and potentially life-saving-volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
588
0
|a
Online resource; title from title details screen (O'Reilly, viewed September 27, 2022).
590
|a
Access is available to the Yale community.
650
0
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Communication in medicine.
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http://id.loc.gov/authorities/subjects/sh85029080
655
7
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Audiobooks.
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lcgft
|0
http://id.loc.gov/authorities/genreForms/gf2011026063
700
1
|a
Chou, Calvin L.,
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editor.
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http://id.loc.gov/authorities/names/n2014183845
700
1
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Cooley, Laura
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(Laura A.),
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editor.
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http://id.loc.gov/authorities/names/n2017190105
700
1
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Vickers, Neal,
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narrator.
730
0
|a
O'Reilly Safari.
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OCLC KB.
852
8
0
|b
yulint
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None
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Online resource
852
8
0
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Online resource
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4
0
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Streaming audio
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https://go.oreilly.com/yale-university/library/view/-/9781639290925/?ar
901
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R118
902
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Yale Internet Resource
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Yale Internet Resource >> None|DELIM|16339620
905
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online resource
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2022-11-08T14:14:49.000Z
946
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DO NOT EDIT. DO NOT EXPORT.