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Difficult conversations : how to discuss what matters most

Title
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.
ISBN
0670883395 (alk. paper)
Published
New York, N.Y. : Viking, 1999.
Physical Description
xxi, 250 p. : ill. ; 24 cm.
Format
Books
Language
English
Added to Catalog
June 01, 2002
Subjects (Local Yale)
Also listed under
Citation

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