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Title Begins With: Popular Music: A Reference Guide
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Case studies
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Current results range from 2003 to 2013

1.
Chat reference : a guide to live virtual reference services
Author
Ronan, Jana
Published
Westport, Conn. : Libraries Unlimited, 2003.
Location
SML, Stacks, LC Classification >> Z711.45 R66X 2003 (LC)
Format
Books
2.
Chat reference : a guide to live virtual reference services
Author
Ronan, Jana
Published
Westport, Conn. : Libraries Unlimited, 2003.
Online
Online book (login required)
Location
Internet Archive >> None
Format
Books
3.
Implementing virtual reference services : a LITA guide
Published
Chicago : ALA TechSource, an imprint of the American Library Association, 2013.
Location
SML, Stacks, LC Classification >> Z711.45 .D47X 2013 (LC)
Format
Books
4.
Designing and implementing virtual reference services a LITA guide
Published
Chicago, Ill. : ALA TechSource, c2013.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online