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Radford, Jo
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Consumer satisfaction

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Current results range from 1973 to 2024

1.
Decoding Digital Consumer Behavior Bridging Theory and Practice
Author
Pellegrino, Alfonso
Published
Singapore : Springer Nature Singapore : Imprint: Springer, 2024.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
2.
Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Author
Lamberton, Cait
Published
Philadelphia, Pennsylvania : Wharton School Press, an imprint of University of Pennsylvania Press, [2024]
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
3.
Reducing customer waste of free amenities in restaurants : a case study of Food Fan's Club, Dhaka, Bangladesh
Author
Islam, Md Asadul
Published
London : SAGE Publications: SAGE Business Cases Originals, 2024.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
4.
Shopping centre marketing : value creation and customer engagement
Author
Krowicki, Piotr
Published
New York, NY : Routledge, 2024.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
5.
"You ruined my daughter's wedding" : post-purchase dissatisfaction with an intangible product
Author
Davin, Katie
Published
London : SAGE Publications: SAGE Business Cases Originals, 2024.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
6.
Consumer packaging strategy : localisation in Asian markets
Author
Khan, Huda
Published
New York, NY : Routledge, 2023.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
7.
Customer experience analytics : how customers can better guide your web and app design decisions
Author
Arikan, Akin, 1969-
Published
New York, NY : Routledge, [2023]
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
8.
Customer experience governance : structuring a company-wide customer survey policy
Author
Thum, Stephanie
Published
London : SAGE Publications: SAGE Business Cases Originals, 2023.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
9.
Customer service marketing : managing the customer experience
Author
Torres, Edwin N.
Published
Abingdon, Oxon ; New York, NY : Routledge, 2023.
©2023
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
10.
Mass Customization and Customer Centricity In Honor of the Contributions of Cipriano Forza
Published
Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2023.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
11.
Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA
Published
Cham : Springer Nature Switzerland : Imprint: Springer, 2023.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
12.
Scaling Customer Success Building the Customer Success Center of Excellence
Author
Madhwacharyula, Chitra
Published
Berkeley, CA : Apress : Imprint: Apress, 2023.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
13.
The state of the television and video marketplace : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixteenth Congress, first session, June 5, 2019
Author
United States. Congress. Senate. Committee on Commerce, Science, and Transportation, author
Published
Washington : U.S. Government Publishing Office, 2023.
Location
Library Shelving Facility (LSF) >> Y 4.C 73/7:S.HRG.116-568
Format
Books
14.
Corporate brand design : developing and managing brand identity
Author
Foroudi, Mohammad Mahdi
Published
Abingdon, Oxon ; New York, NY : Routledge, 2022.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
15.
The customer education playbook : how leading companies engage, convert, and retain customers
Author
Quick, Daniel
Published
Hoboken, New Jersey : Thought Industries, Inc./John Wiley & Sons, Inc., [2022]
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
16.
Differentiation and positioning : Uber versus Lyft
Author
Robson, Karen
Published
London : SAGE Publications: SAGE Business Cases Originals, 2022.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
17.
The frictionless organization : deliver great customer experiences with less effort
Author
Price, Bill, 1950-
Published
Oakland, CA : Berrett-Koehler Publishers, [2022]
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
18.
Make your brand matter : experience-driven solutions to capture customers and keep them loyal
Author
Soechtig, Steven G.
Published
Hoboken, New Jersey : John Wiley & Sons, Inc., [2022]
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
19.
The Metail Economy
Author
Bines, Joel
Published
New York : McGraw-Hill Education, 2022.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
20.
The Renewal Workshop : consumer considerations in a global supply chain
Author
Sundar, Aparna (Marketing professor)
Published
London : SAGE Publications: SAGE Business Cases Originals, 2022.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
21.
Shift : how to transform motion into progress in business
Author
Lees, Richard (Chief strategy officer)
Published
West Sussex, United Kingdom : Wiley, 2022.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
22.
Walmart positioned to thrive amid rising inflation
Published
[New York, New York] : Bloomberg, 2022.
Online
Streaming video
Location
Yale Internet Resource >> None
Format
Images / Online / Video & Film
23.
Budgeting at MHL Company : more heat than light shed at performance review meetings
Author
Siriwardane, Harshini P.
Published
London : Institute of Management Accountants, 2021.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
24.
Customer value starvation can kill : prevention and cure
Author
Mahajan, Gautam
Published
New York : Business Expert Press, 2021.
Online
Online book
Location
Yale Internet Resource >> None
Format
Books / Online
25.
Cutting edge communication comedy series. Consistent sensational service
Published
Melbourne, Victoria : Seven Dimensions, 2021.
Online
Streaming video
Location
Yale Internet Resource >> None
Format
Images / Online / Video & Film