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1.

Organizational assessment and improvement in the public sector workbook

Author

Immordino, Kathleen M.

Published

Boca Raton : CRC Press, [2014]

©2014

Online

Location

Yale Internet Resource >> None

Format

Books / Online

2.

Balanced scorecard step-by-step for government and nonprofit agencies

Author

Niven, Paul R.

Published

Hoboken, N.J. : J. Wiley & Sons, ©2008.

Online

Location

Yale Internet Resource >> None

Format

Books / Online