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Management lessons from Mayo Clinic : inside one of the world's most admired service organizations
Author
Title
Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.
ISBN
9780071590747
0071590749
9780071590730
0071590730
6611731806
9786611731809
9780071621533
0071621539
Published
New York : McGraw-Hill, ©2008.
Physical Description
1 online resource
Local Notes
Access is available to the Yale community.
Notes
Title from PDF title page (viewed August 14, 2008).
Access and use
Access restricted by licensing agreement.
Summary
This is the first inside look at one of the world's most admired organizations, and the management practices that have made it great. With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care faci.
Variant and related titles
O'Reilly Safari. OCLC KB.
Other formats
Print version: Berry, Leonard L., 1942- Management lessons from Mayo Clinic. New York : McGraw-Hill, ©2008
Format
Books / Online
Language
English
Added to Catalog
July 02, 2024
Series
McGraw-Hill professional
Bibliography
Includes bibliographical references and index.
Contents
Cover
Contents
Acknowledgments
Chapter 1 The 100-Year Brand
Chapter 2 Preserving a Patient-First Legacy
Chapter 3 Practicing Team Medicine
Chapter 4 Practicing Destination Medicine
Chapter 5 Partnering for Leadership
Chapter 6 Hiring for Valuesand Talent
Chapter 7 Orchestrating the Clues of Quality
Chapter 8 Creating, Extending, and Protecting the Brand
Chapter 9 Investing in Tomorrows Organization
Chapter 10 Realizing Human Potential
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
Z.
Subjects
Subjects (Medical)
Hospitals, General - history
History, 20th Century
History, 21st Century
Hospital Administration - history
Leadership
Genre/Form
History
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