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Internet reference support for distance learners

Title
Internet reference support for distance learners / William Miller, Rita M. Pellen, editors.
ISBN
131782492X
9781317824923
0789029375
0789029383
9780789029379
9780789029386
Publication
Binghamton, N.Y. : Haworth Information Press, 2004.
Physical Description
1 online resource (212 pages)
Local Notes
Access is available to the Yale community.
Notes
"Internet reference support for distance learners has been co-published simultaneously as Internet reference services quarterly, volume 9, numbers 3/4 2004"--Cover
Access and use
Access restricted by licensing agreement.
Summary
"Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance users - before and after the creation of the Internet."--Jacket
Variant and related titles
Internet reference services quarterly.
Taylor & Francis. EBA 2024-2025.
Other formats
Print version: Internet reference support for distance learners
Format
Books / Online
Language
English
Added to Catalog
August 07, 2024
Bibliography
Includes bibliographical references and index.
Contents
Introduction: Providing distance learners with reference services online / William Miller
A historical overview of internet reference services for distance learners / Anne Marie Casey
Internet reference services for distance education: Guidelines comparison and implementation / Marie F. Jones
Academic library web sites for distance learners in Greater Western Library Alliance member institutions / Mary Cassner, Kate E. Adams
Keep IT simple: Internet reference support for distance learners / Marthea Turnage, Wade Carter, Randy McDonald
Ask a UT system librarian: A multi-campus chat initiative supporting students at a distance / Kimberly Chapman, Darcy Del Bosque
HawkHelp: From chat to a student services portal / Nancy J. Burich, Frances A. Devlin
One school's experience with virtual reference / Carol J. Tipton, Vanessa J. Earp
Does anyone need help out there? Lessons from designing online help / Judith M. Arnold, Floyd Csir, Jennifer Sias, Jingping Zhang
If you build it, they will come, but then what: A look at issues related to using online course software to provide specialized reference services / Linda L. Lillard, Mollie Dinwiddie
Open source software to support distance learning services / H. Frank Cervone
Integrating library reference services in an online information literacy course: The Internet Navigator as a model / Amy Brunvand
Copyright and delivery of library services to distance learners / Irmin Allner
From cameras to camtasia: Streaming media without the stress / Christopher Cox.
Genre/Form
Electronic books.
Citation

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