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Customer service in the information environment
Author
Title
Customer service in the information environment / Guy St. Clair.
ISBN
1857390040 (acid-free paper)
9783598243622
9783110956788 (e-book)
Publication
London ; New Jersey : Bowker-Saur, [1993]
Copyright Notice Date
©1993
Physical Description
1 online resource (158 pages)
Local Notes
Access is available to the Yale community.
Notes
Description based on print version record.
Access and use
Access restricted by licensing agreement.
Other formats
Print version: St. Clair, Guy. Customer service in the information environment. London : Bowker-Saur, [1993] Information services management
Format
Books / Online
Language
English
Added to Catalog
October 01, 2014
Series
Information services management
Bibliography
Includes bibliographical references (pages [139]-141) and index.
Contents
part I. Customer service: an introduction
part II. Initial stages
part III. The players
part Ivolume Key tools
part volume Benefits to the customer/user.
Bookmark As
Citation
