Print version: Berman, Paula K. Successful business process management : what you need to know to get results. New York : American Management Association, [2014]
Format
Books / Online
Language
English
Added to Catalog
April 02, 2015
Contents
part one. Reviewing the definitions
part two. Building an effective process system
part three. Creating or revising a procedure
part four. Making procedures real
part five. Reviewing the skills required to make process improvement happen.