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Successful business process management : what you need to know to get results
Author
Title
Successful business process management : what you need to know to get results / Paula K. Berman.
ISBN
9780814434017 (hardcover)
0814434010 (hardcover)
9780814434024 (e-book)
Publication
New York : American Management Association, [2014]
Copyright Notice Date
©2014
Physical Description
1 online resource (283 pages)
Local Notes
Access is available to the Yale community.
Notes
Includes index.
Description based on print version record.
Access and use
Access restricted by licensing agreement.
Other formats
Print version: Berman, Paula K. Successful business process management : what you need to know to get results. New York : American Management Association, [2014]
Format
Books / Online
Language
English
Added to Catalog
April 02, 2015
Contents
part one. Reviewing the definitions
part two. Building an effective process system
part three. Creating or revising a procedure
part four. Making procedures real
part five. Reviewing the skills required to make process improvement happen.
Bookmark As
Citation
