Learning to Interview Using the Three Function Approach: Introduction and Overview
Three Functions: The Basic Model
Function One: Build the Relationship
Function Two: Assess and Understand
Function Three: Collaborate for Management
Ten Common Concerns
Opening the Interview
Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting
History of Present Illness
Past Medical History
Family History
Patient Profile and Social History
Review of Systems
Mental Status
Presentation and Documentation
Understanding Chronic Illness: Normal Reactions
Understanding Chronic Illness: Maladaptive Reactions
Communicating with Patients with Chronic Illness
Health Literacy and Communicating Complex Information for Decision Making
Sexual Issues in the Interview
Interviewing Elderly Patients
Culturally Competent Medical Interviewing
Family Interviewing
Troubling Personality Styles and Somatization
Communicating with the Psychotic Patient
Breaking Bad News
Sharing Difficult or Bad News: A Nine-Step Process of Transformation
Disclosure of Medical Errors and Apology
Risky Drinking and Interviewing About Alcohol Use
Nonverbal Communication
Use of the Self in Medical Care
Using Psychological Principles in the Medical Interview
Integrating Structure and Function: Diagnostic Reasoning, Clinical Inference, Communication Flexibility, and Rules.