101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / Paul Falcone.

New York : AMACOM, ©2009.

1 online resource (xv, 304 pages)

Access is available to the Yale community.

Includes index.

Access restricted by licensing agreement.

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common--as well as the most serious--employee problems they are likely to e.

Print version: Falcone, Paul. 101 tough conversations to have with employees. New York : AMACOM, ©2009

Books / Online

English

December 05, 2017

Preface; Acknowledgments; Introduction: The Rules of Engagement; PART I: Uncomfortable Workplace Situations; PART II: Poor Work Habits and Job Performance Concerns; PART III: Inappropriate Workplace Behavior and Conduct; PART IV: Corporate Actions; Index.