Introduction
PART I: CONTEXT, PROCESS AND TIME
1. The Conditions for Conflict and Change
2. Taking an Organisational Perspective
PART II: CHANGE WITHIN: FOUR PHASES OF TRANSITION
3. Phase One: The Tipping Point
4. Phase Two: Implementation, Symbolic Modification and Resistance
5. Phase Three: Power Assisted Steering
6. Phase Four: A New Order?
PART III: MANAGING CHANGE: NEW CHALLENGES, OLD PROBLEMS
7. Facilitating Change Under Environmental Pressure: Leadership, Resourcing, Pace and External Intervention
8. The Past Drives the Present into the Future: Continuity, Change and Policing in Northern Ireland.