1. Ecosystem vs Egosystem and Revolution vs Evolution
2. What’s the point of banks?
3. The Death and Resurrection of capital markets
4. New payments landscape
5. Central bank digital currencies and cryptocurrencies
6. Shifting values in the connected economy
7. Leapfrogging banks in emerging markets
8. Alternative wealth - the cow in your pocket
9. New standard models for Banking
10. The Money revolution - recycling value to drive sustainability
11. Green Fintech
12. SME Microfinance, Fractional Ownership and Crowdfunding
13. International sustainable investment
14. Services & Demand
15. Platform Consumers
16. Technology vs Solution
17. Career as microservices – reputation based skills validation
18. Plebocracy bias
19. New approaches to identity and authentication
20. Contextualised Trust Solutions
21. Service Consumers
22. Service Alignment
23. Case Managed and Core Standardised Capabilities
24. Communities of Practice and Centres of Excellence
25. Service Architecture
26. Decision Architecture.