9781633691650 (electronic bk.)

1633691659 (electronic bk.)

9781633691643

1633691640

Electronic reproduction. Ann Arbor, MI Available via World Wide Web.

Description based on print version record.

Online version: HBR guide to delivering effective feedback. Boston, Massachusetts : Harvard Business Review Press, [2016]

Original

Harvard business review guides

Section 1: Ongoing Feedback.

Giving effective feedback: the two types of feedback, defined

Sometimes negative feedback is best / Heidi Grant Halvorson

Giving feedback that sticks: prevent a fight-or-flight response / Ed Batista

A better way to deliver bad news: take an open approach to your discussion / Jean-François Manzoni

The set-up-to-fail syndrome: how bosses create their own poor preformers / Jean-François Manzoni and Jean-Lois Barsoux

How to give feedback that helps people grow: establish trust, then focus on improvement / Monique Valcour

Recognize good work in a meaningful way: tailor your rewards to the person and the effort / Christina Bielaszka-Duvernay

Section 2: Formal Performance Appraisals.

Delivering an effective performance review: five basic ruls for getting it right / Rebecca Knight

Managing performance when it's hard to measure: focus on the individual, not a rating / Jim Whitehurst

Stop worrying about your employee's weaknesses: emphasize their strengths to help them grow / Peter Bregman

How to set and support employee goals: set your people up to succeed / Amy Gallo

When to grant a promotion or raise: first, make sure they can do the job they want / Amy Gallo

Tips for record keeping: track performance so reviews run smoothly

Section 3: Tough Topics.

How to help and underperformer: identify the problem and see if coaching can help / Amy Gallo

Delivering criticism to a defensive employee: stick to the facts / Holly Weeks

How to give star performers productive feedback: discuss performance, new frontiers, and aspirations / Amy Gallo

Prioritizing feedback-even when time is short: three ways to be more efficient / Daisy Wademan Dowling

Navigating the choppy waters of cross-cultural feedback: make subtle shifts to adapt your approach / Andy Molinsky

How to discuss performance with your team: let them do the talking first / Rebecca Knight.

Employees > Rating of.