Books+ Search Results
Business communication listening
Title
Business communication [electronic resource (video)] : listening / Meridian Education Corporation.
Published
New York, N.Y. : Infobase, [2005], c1996.
Physical Description
1 streaming video file (19 min.) : sd., col., digital file + instructional materials (online)
Local Notes
Access is available to the Yale community.
Notes
Encoded with permission for digital streaming by Infobase on Sept. 19, 2005.
Films on Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
Title from distributor's description.
Access and use
Access restricted by licensing agreement.
Summary
Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening.
Variant and related titles
Listening
Films on demand.
Other formats
Originally produced: Meridian Education Corporation, 1996
Format
Images / Online / Video & Film
Language
English
Added to Catalog
May 20, 2019
Series
Business Communication Series
System details note
Mode of access: Internet.
System requirements: FOD playback platform.
Contents
Listening With Half an Ear (4:49)
Effective Listening: Hear the Message (3:25)
Interpret and Evaluate Message (3:10)
Give Feedback to the Speaker (3:04)
Applying the Four Key Elements (2:22)
Videorecording number
11268s Infobase
11269 Infobase
Subjects
Genre/Form
Educational films.
Internet videos.
Also listed under
Films for the Humanities & Sciences (Firm)
Infobase.
Meridian Education Corporation.
Bookmark As
Citation
