Summary
The data for this study were collected from 124 retail business organizations known as department stores and located in the northeastern United States. For the 90 stores in the sample that had branches, data were collected both for the main store and a typical branch store. The other 34 businesses included in the study were single-location stores. Interviews were conducted by the National Opinion Research Center and the Comparative Organization Research Program with a senior executive and personnel officer in each store. Variables measured the centralization of power, the efficiency, complexity, and dispersion of the organization, and the structural differentiation within the organization.Cf: http://doi.org/10.3886/ICPSR07083.v1