Eurobarometer 73.2 and 73.3 [electronic resource] Consumer Empowerment, February-April 2010 European Commission

2013-02-07

Ann Arbor, Mich. Inter-university Consortium for Political and Social Research [distributor] 2013

1 online resource

Numeric

The Eurobarometer series is a unique cross-national and cross-temporal survey program conducted on behalf of the European Commission. These surveys regularly monitor public opinion in the European Union (EU) member countries and consist of standard modules and special topic modules. The standard modules address attitudes towards European unification, institutions and policies, measurements for general socio-political orientations, as well as respondent and household demographics. The special topic modules address such topics as agriculture, education, natural environment and resources, public health, public safety and crime, and science and technology. This round of Eurobarometer surveys covers the special topic of consumer empowerment and includes the following major areas of focus: (1) Internet use and online shopping, (2) awareness of consumer legislation, (3) consumer skills and confidence, and (4) housing conditions. Questions in this survey pertain to respondent's Internet usage in the last 3 months, goods or services purchased by post, phone, or the Internet within the last 12 months, the rights of consumers to return goods, and knowledge of organizations or authorities representing and protecting consumers. Respondents were queried on their understanding of common consumer issues including intermediate numerical skills, interpreting nutritional information, identification of the "best before" date on products, and familiarity with brand logos. Finally, information was collected on respondent's household situation, dwelling, finances, and expenses. Demographic and other background information collected includes age, gender, nationality, origin of birth (personal), marital status and parental relations, occupation and form of employment, age at completion of full-time education and level of education, household composition, ownership of a fixed or a mobile telephone and other durable goods, level in society, computer experience, and Internet use. In addition, country-specific data includes type and size of locality, region of residence, and language of interview (select countries). Cf: http://doi.org/10.3886/ICPSR34082.v1

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June 17, 2019

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