Summary
In this program Eve Ash, Psychologist and Founder, Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. There are various strategies for dealing with problem staff. Sadhana Smiles provides practical advice: Understand the person's position, Consider your management style, Reduce emotion & seek input, Agree on problem & action plan, Performance plan with measurables, Measuring & training, Manager's mindset & commitment, Warnings & written evidence, Managing the exit.