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101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges
Author
Title
101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / Paul Falcone.
ISBN
9780814413494
0814413498
9780814413487
081441348X
Published
New York : American Management Association, ©2009.
Physical Description
1 online resource (xv, 304 pages)
Local Notes
Access is available to the Yale community.
Access and use
Access restricted by licensing agreement.
Summary
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common--as well as the most serious--employee problems they are likely to e.
Variant and related titles
One hundred and one tough conversations to have with employees
One hundred one tough conversations to have with employees
O'Reilly Safari. OCLC KB.
Other formats
Print version: Falcone, Paul. 101 tough conversations to have with employees. New York : American Management Association, ©2009
Format
Books / Online
Language
English
Added to Catalog
January 09, 2020
Contents
Introduction. The Rules of Engagement
pt. I. Uncomfortable Workplace Situations
1. Common Managerial and Supervisory Discussions
2. Individual Appearance and Uncomfortable Workplace Dilemmas
3. Cultural and Religious Differences
pt. II. Poor Work Habits and Job Performance Concerns
4. Performance Transgressions
5. Policy and Procedure Violations
6. Excessive Absenteeism and Tardiness
7. Lack of Requisite Skills
pt. III. Inappropriate Workplace Behavior and Conduct
8. Sexually Offensive Behavior
9. Substandard Communication Skills
10. Personal Style Issues
11. Leadership Style Challenges and Career Management Obstacles
pt. IV. Corporate Actions
12. Corporate (Intentional) Actions
11. Corporate ("No Fault") Actions
14. Summary Offenses (Immediate Discharge)
15. Special Circumstances.
Subjects
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