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No excuses : how you can turn any workplace into a great one

Title
No excuses : how you can turn any workplace into a great one / Jennifer Robin, Michael Burchell.
ISBN
9781118746943
1118746945
9781118747001
1118747003
9781118352427
9781299988729
1299988725
1118352424
Edition
First edition.
Publication
San Francisco : Jossey-Bass, [2013]
Physical Description
1 online resource
Local Notes
Access is available to the Yale community.
Notes
Includes index.
Access and use
Access restricted by licensing agreement.
Summary
"The business leader's guide to creating a great workplace from the Great Place to Work(r) Institute. In this follow-up guide to The Great Workplace, experts from Great Place to Work(r) Institute, Inc. reveal the most common excuses managers use for why they can't create a great workplace. Authors Jennifer Robin and Michael Burchell poke holes in every single excuse. Whether the reasons involve the organization's leadership, employees, environment, or any other factor, the authors explain that if managers lead people properly, they can create a great workplace. The authors explore how managers can interrupt their own negative thought patterns and instead create lasting change, and they describe how great workplaces have surmounted very real difficulties with aplomb. Includes case studies, stories, tips, and tools for managers who want to transform their organizations From the experts at the Great Place to Work(r), a global research, consulting, and training firm that operates in nearly 50 countries Proves that any and every organization can change for the better when managers have the right tools and mindset Creating a place where people want to work and want to succeed is the primary key to success for every manager. No Excuses shows that managers in any organization can transform their workplace--if they'll only get out of their own way first"-- Provided by publisher.
Variant and related titles
O'Reilly Safari. OCLC KB.
Other formats
Print version: Robin, Jennifer, 1974- No excuses. First edition. San Francisco : Jossey-Bass, [2013]
Format
Books / Online
Language
English
Added to Catalog
January 10, 2020
Bibliography
Includes bibliographical references and index.
Contents
Cover; Title page; Copyright page; Dedication; Contents; Foreword by Amy Lyman; Introduction: Creating a Great Workplace; The Knowledge Base; Trust, Pride, and Camaraderie; Trust; Pride; Camaraderie; Chapter 1: The Anatomy of an Excuse; Why It Matters; No Excuses; The Attitude; The Identity; The Challenge; How to Use This Book; Great Workplaces Bring About Better Societies; Suspend Your Disbelief; Organizations Are Complex, Living Systems; What Best Practices Are and Are Not; Trust Is the Foundation; Chapter 2: I Think [Like a Great Workplace Leader], Therefore I Am [a Great Workplace Leader].
"Great Workplaces Are Born That Way"Accurate Information; Realistic Goals and Expectations; "Great Workplaces Always Have [Insert Practice Here]"; "We're Not as Good as Some, But We're Better Than Others"; "Resolved: We Will Be a Great Workplace by Tomorrow"; Reflection; Chapter 3: We Are What We Repeatedly Do; Basic Elements of an Organizational Identity; Mission, Vision, and Values; Strategy; Management Structure; Workplace Culture; Understanding and Alignment; Focus, Commitment, and Resources; Chapter 4: I Didn't Have Enough Time to Do It Right; Time; Change How, Not What.
See Time as a Critical InvestmentPrioritize; Persistence; Personal Characteristics; Habit; What to Do Next; Chapter 5: That's Just Not My Job; My Goals and Priorities Compete Too Much; But I Can't Wear That Many Hats; This Is Someone Else's Problem; I Don't Have the Power to Create a Great Workplace; Organizational Politics; What to Do Next; Chapter 6: My Industry Is Different; The Industry Norms Excuse; Professional Services: Work/Life Balance and Equity; Manufacturing: Clear Line of Sight and Flexibility; Not-for-Profit: Doing More with Less; The "Hunker Down" Excuse; The "Too Big" Excuse.
What to Do NextChapter 7: It's Just Not the Right Time; Disruptive Events Come in All Shapes and Sizes; Mergers and Acquisitions; Leadership Changes; Layoffs; Internal Changes and Spikes; Terrorism and Societal Unrest; What Makes Disruptive Events Disruptive?; Events Happen in Best Companies Too; Find Your Footing; Create an Open Dialogue; Think Creatively About How to Respond; Manage Resistance by Providing a Sense of What's Next; We're All in This Together; What to Do Next; Chapter 8: I'd Be a Great People Manager if It Weren't for All the People; But My Team's Mindset Is So Entrenched.
But the People Who Work Under Me Are So EntitledBut My Employees Are All a Part of a Union-My Hands Are Tied; But the Characteristics of My Workforce Just Doesn't Make It Possible; But My Workforce Is Young-They Don't Care About a Cohesive Workplace Culture; What to Do Next; Chapter 9: My Boss Ate My Homework; The Ignorant Leader Excuse; The Neglectful Leader Excuse; The Weight of the World Excuse; Use Your Resources and Authority; Work with Decisions from the Top; Exercise Your Right to the "How"; You as an Employee, not a Manager; What to Do Next; Chapter 10: The "One Rule" for Excuses.
Issue number
EB00059056 Recorded Books
Also listed under
Burchell, Michael, 1967-
Safari Books Online (Firm)
Citation

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