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Tragic design : the impact of bad product design and how to fix it
Author
Title
Tragic design : the impact of bad product design and how to fix it / Jonathan Shariat, Cynthia Savard Saucier.
ISBN
9781491923610
149192358X
9781491923566
1491923563
9781491923580
Edition
First edition.
Publication
Sebastopol, CA : O'Reilly Media, [2017]
Physical Description
1 online resource (xi, 203 pages) : illustrations
Local Notes
Access is available to the Yale community.
Notes
Description based on online resource; title from title page (Safari, viewed May 2, 2017).
Access and use
Access restricted by licensing agreement.
Variant and related titles
Impact of bad product design and how to fix it
O'Reilly Safari. OCLC KB.
Format
Books / Online
Language
English
Added to Catalog
January 14, 2020
Bibliography
Includes bibliographical references and index.
Contents
Introduction. The Interface that Killed Jenny
The Role and Responsibilities of Designers
Design Can Kill. Stupid Errors Versus Stupid Users
Case Study 1: Therac-25
Case Study 2: Ferry Crash in New York City
Case Study 3: Ford Pinto
Case Study 4: Flight 148
Alternatives to Modes
Fault Tree Analysis
Design Can Anger. Why Should You Care About Emotions?
Characteristics of Impolite Technologies
Dark Patterns
Design Can Sadden. The "Dribbblelisation" of Our Users
Inadvertent Cruelty
Self-Blame and Humiliation
"Power User" Features
Allowing for Abuse
How to Prevent Causing Sadness
Design Can Exclude. Accessibility
Diversity, Inclusive Design, Design for All
Tools and Techniques. Gather as Much Data as You Can
Learn to Recognize Emotions
What We Can Do
What We All Can Do
What Designers Can Do
They Are Doing Good. Physical Good
Emotional Good
Inclusion
Justice
What Will You Do?
Companies, Products, and Links
Index.
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Safari Books Online (Firm)
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